OYSTER BAY · DAR ES SALAAM✦MON–SAT · 9 AM–9 PM
American finds. A Dar welcome. Karibu kwenye closet ya Mau.

SHOPPING HELP · MASWALI YAKO YANA NAFASI

The details,
all in one place.

From “What is Mau’s Closet?” to payment and aftercare, explore the answers below. Use search to find a page quickly.Kuanzia maana ya Mau’s Closet hadi malipo na care, majibu yako hapa. Tumia Tafuta kupata page haraka.

ABOUT THE CLOSET · KUHUSU SISI

What is Mau’s Closet? / Ni duka la nini?+

A women’s fashion boutique in Dar es Salaam offering Mau-selected clothes, shoes, bags and jewelry, with help thinking through the whole look.Ni boutique ya wanawake Dar: nguo, viatu, mikoba na vito vilivyochaguliwa na Mau, pamoja na msaada wa kupanga look.

What does the name mean? / Kwa nini Closet?+

It is a personal invitation into Mau’s taste. The pieces are selected with outfit possibilities in mind, while the final style belongs to you.Ni mwaliko wa kuingia kwenye ladha ya Mau. Bidhaa zinachaguliwa kwa kufikiria look, lakini style ya mwisho ni yako.

Who is Mau? / Mau ni nani?+

Maureen Leo is the founder, with Tanzanian roots and a life in Houston. Her first collection began with fashion finds she selected in the United States and brought to Dar.Maureen Leo ndiye founder, mwenye mizizi Tanzania na maisha Houston. Collection ya kwanza ilianza na bidhaa alizochagua Marekani na kuleta Dar.

Can I shop in Kiswahili? / Naweza kutumia Kiswahili?+

Yes. Write or speak to us in English or Kiswahili. The website includes both; use the Read / Soma selector for the main copy.Ndiyo. Tuandikie English au Kiswahili. Website ina lugha zote; tumia Read / Soma kuchagua maelezo makuu.

Is there a minimum spend? / Kuna kiwango cha chini?+

There is no published minimum spend. Ask about one piece or share a total budget for a wardrobe enquiry. Every item depends on current availability and price.Hakuna kiwango cha chini kilichotangazwa. Ulizia piece moja au tuma bajeti ya wardrobe. Kila bidhaa inategemea upatikanaji na bei.

PIECES, PRICES & FIT · BIDHAA, BEI NA SAIZI

Are the website images actual stock? / Picha ni stock halisi?+

The fashion imagery is editorial style inspiration. Ask for current actual-item photos before buying; an inspiration image does not confirm availability.Picha za fashion ni style inspiration. Omba picha halisi za bidhaa kabla ya kununua; picha ya inspiration haithibitishi stock.

How do I see current pieces? / Naonaje zilizopo?+

Use a category’s WhatsApp button or contact us with your size, preferred style, occasion and budget. Ask for current photos and item details.Tumia WhatsApp kwenye category au tuandikie saizi, style, tukio na bajeti. Omba picha na maelezo ya bidhaa zilizopo.

How much do items cost? / Bei zikoje?+

Prices vary by the exact piece. We confirm item prices in TSh and any agreed additional charges before you pay. There is no fixed-price collection listed here.Bei inategemea bidhaa husika. Thibitisha bei kwa TSh na gharama nyingine mlizokubaliana kabla ya kulipa.

Which size should I choose? / Nichague saizi gani?+

Tell us your usual size and its system: US, UK, EU or another. Ask about the exact item’s measurements. Size labels can vary; a try-on is useful.Tuambie saizi na mfumo wake: US, UK, EU au mwingine. Omba vipimo vya bidhaa. Labels hutofautiana; kujaribu kunasaidia.

Can you guarantee my size is available? / Saizi yangu ipo?+

We confirm availability per item. Sharing a size or sending an enquiry does not guarantee that a matching piece is in stock.Tunathibitisha kwa kila bidhaa. Kutuma saizi au ujumbe hakumaanishi kwamba piece inayokufaa ipo tayari.

What materials are the items? / Material ni zipi?+

Ask for the label or confirmed details of the individual piece. Brand names, leather content, precious metals and allergy suitability should not be assumed.Omba label au taarifa zilizothibitishwa za bidhaa. Usichukulie brand, ngozi, madini au suitability ya allergy bila taarifa.

Can I try on? / Naweza kujaribu?+

Visit the shop to discuss fit and try-on arrangements for the item you want. Check our location and hours first.Karibu dukani kuongea kuhusu fit na namna ya kujaribu bidhaa unayotaka. Angalia location na saa kwanza.

SHOPPING & STYLING · KUNUNUA NA KUPANGA LOOK

Can I buy directly on this website? / Nalipia kwenye website?+

The website helps you explore and prepare an enquiry. It has no automated checkout. Orders, stock and payment are confirmed directly with the shop.Website inakusaidia kutazama na kuandaa ujumbe. Haina checkout ya moja kwa moja. Order, stock na malipo vinathibitishwa na duka.

Can you help me with a full outfit? / Mnaweza kupanga look nzima?+

Yes, ask about clothing, shoes, a bag and accessories together. Tell us what you already own; suggestions depend on current stock.Ndiyo, tuangalie nguo, viatu, mkoba na accessories pamoja. Tuambie ulivyonavyo; mapendekezo yanategemea stock iliyopo.

Can I reserve something? / Naweza kuhifadhiwa bidhaa?+

Ask whether a hold is available, its deadline and whether a deposit applies. Only the shop’s confirmation establishes the arrangement.Uliza kama hold inapatikana, mwisho wake na kama deposit inahitajika. Uthibitisho wa duka ndiyo unaweka makubaliano.

How do visit requests work? / Appointment inakuwaje?+

Send your preferred time and shopping brief. The shop must confirm availability and any service scope or fee before it becomes an appointment.Tuma muda na maelezo ya shopping. Duka lithibitishe nafasi na huduma au gharama kabla ya kuwa appointment.

Can I shop with a friend? / Nije na rafiki?+

You are welcome to explore together. For a planned group visit, message us first to discuss timing and space.Karibu pamoja. Kwa group iliyopangwa, tuandikie kwanza tuongee muda na nafasi.

Can I choose a gift? / Naweza kuchagua zawadi?+

Yes, ask for help with her style, your budget and the deadline. Confirm packaging and relevant exchange terms before purchasing.Ndiyo, tuambie style yake, bajeti na tarehe. Thibitisha packaging na masharti ya kubadilisha kabla ya kununua.

PAYMENT, DELIVERY & AFTERCARE · MALIPO NA BAADA YA UNUNUZI

Which number is WhatsApp? / WhatsApp ipi?+

+1 832-814-8930 is our WhatsApp number for shopping enquiries.WhatsApp ya kuulizia bidhaa ni +1 832-814-8930.

Which number is M-Pesa? / M-Pesa ipi?+

0722 735831 is the store and M-Pesa number. Confirm the total and recipient name before sending. Never share your PIN.0722 735831 ni simu ya duka na M-Pesa. Thibitisha jumla na jina la mpokeaji. Usitoe PIN yako.

What confirms my payment? / Malipo yanathibitishwaje?+

Keep your transaction confirmation and ask the shop to acknowledge receipt and confirm your items and collection or delivery plan.Hifadhi ujumbe wa malipo. Omba duka lithibitishe kupokea, bidhaa na mpango wa kuchukua au delivery.

Do you deliver? / Mnafanya delivery?+

Ask about availability to your area, the fee, timing and handover details before buying. Delivery is not automatically included or guaranteed everywhere.Uliza kama eneo lako linafikiwa, gharama, muda na namna ya kukabidhi. Delivery haijajumuishwa moja kwa moja wala kuahidiwa kila sehemu.

Can I collect in store? / Naweza kuchukua dukani?+

Agree a collection time and keep your purchase details ready. Store hours are Monday–Saturday, 9 AM–9 PM.Panga muda wa kuchukua na uwe na taarifa za ununuzi. Duka ni Jumatatu–Jumamosi, 9 AM–9 PM.

Can I return or exchange? / Naweza kurudisha au kubadilisha?+

Ask for the terms that apply to your exact item before paying: deadline, item condition, exclusions and proof of purchase. No blanket refund or exchange promise is made here; applicable consumer rights still apply.Uliza masharti ya bidhaa kabla ya kulipa: muda, hali ya bidhaa, exclusions na uthibitisho wa ununuzi. Hatutoi ahadi ya jumla ya refund au exchange hapa; haki husika za mlaji zinaendelea kutumika.

How do I care for the item? / Nitunzaje bidhaa?+

Follow the actual care label. Ask before cleaning if the material or instructions are unclear. Keep jewelry, shoes and bags according to their material-specific guidance.Fuata care label halisi. Uliza kabla ya kusafisha kama material au maelekezo hayako wazi. Tunza vito, viatu na mikoba kulingana na material yake.

There is a problem with my purchase. / Nina tatizo la bidhaa.+

Contact the shop with the item, date, payment or purchase reference and a clear description or photo. Avoid posting payment details publicly.Wasiliana na duka ukiweka bidhaa, tarehe, reference ya ununuzi na maelezo au picha ya tatizo. Usiweke taarifa za malipo hadharani.

VISITING & PRIVACY · KUFIKA NA TAARIFA ZAKO

Where exactly is the shop? / Duka lipo wapi?+

Opposite Oyster Bay Police Station, beside the American Embassy area. In the small shop cluster with frames, our shop is towards the back. Ask for our exact pin.Mkabala na Polisi Oyster Bay, karibu na eneo la Ubalozi wa Marekani. Kwenye fremu za maduka, duka letu lipo nyuma. Omba pin halisi.

When are you open? / Mnafungua saa ngapi?+

Monday–Saturday, 9 AM–9 PM, Dar es Salaam time. Contact us before a Sunday visit. Live sessions have a separate late-evening schedule.Jumatatu–Jumamosi saa 3 asubuhi–saa 3 usiku. Wasiliana nasi kabla ya kuja Jumapili. Live ina ratiba yake tofauti.

What happens to my Find My Look form? / Form inaenda wapi?+

It prepares a note in your browser. It is not sent to a shop database by submitting the form. You choose whether to copy it or open and send it through WhatsApp.Inaandaa ujumbe kwenye browser yako. Haitumi kwenye database ya duka unapobonyeza kuandaa. Wewe unachagua kunakili au kufungua WhatsApp na kutuma.

Why does the site have another hosting address?+

Our customer address is shopmauscloset.com. Hosting infrastructure can also provide a technical address. Use the shopmauscloset.com link to visit or share the website.Anwani ya wateja ni shopmauscloset.com. Mfumo wa hosting unaweza kuwa na anwani nyingine ya kiufundi. Tumia shopmauscloset.com kutembelea au kushare.

YOUR NEXT STEP · HATUA INAYOFUATA

Still wondering?
Tuulize.

Send your question and the details of the item or visit you are considering.Tuma swali lako pamoja na maelezo ya bidhaa au visit unayopanga.

Chat with Mau / Tuongee↗

TUANZIE HAPA · A LITTLE HELP FROM MAU

Unaenda wapi? Let’s find your look.

Tell us the occasion, your style and what you need. Review your note, then send it directly to Mau on WhatsApp.

Pick your moment
Chat with Mau

FIND YOUR WAY AROUND THE CLOSET

What are you looking for?